Privacy policy

At Azzure, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our site, you agree to the practices described below.

1. Information We Collect

When you interact with our store, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment details (processed securely via third-party providers)

Order Information

  • Products purchased
  • Order history
  • Transaction details

Device & Browsing Information

  • IP address
  • Browser type
  • Time zone
  • Pages visited and interaction data

This information helps us improve your shopping experience and keep our store running smoothly.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Communicate with you regarding your purchase
  • Respond to customer service inquiries
  • Improve our website, products, and services
  • Prevent fraud and ensure secure transactions

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments are processed through secure third-party payment providers. We do not store your full payment details on our servers.

Your data is encrypted and handled in accordance with industry-standard security practices.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings, though this may affect certain functionalities of the website.

5. Sharing Your Information

We only share your information with trusted third parties when necessary, such as:

  • Payment processors
  • Shipping partners
  • Website hosting and analytics providers

These partners only receive the information required to perform their services.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes and enforce our policies

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your personal data

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)